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Introducing Enumerate Assist

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Quick, Helpful Answers: Get the information you need in seconds—no long wait times or endless searches.️ ​​

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Easy to Use: No complex menus or confusing prompts—just simple, direct support. ​​

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Step-by-Step Troubleshooting: Having an issue? Enumerate Assist can walk you through quick fixes.

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See Enumerate Assist in action

Frequently asked questions

How do I access Enumerate Assist?

Log into Enumerate Central and click the 'Get Help' icon in the bottom right corner of your screen. 

What can I ask Enumerate Assist?
Enumerate Assist can help with anything related to Central’s functionality. Below are a few sample questions you could ask.
 
  • How can I send a bulk message to all property owners? 
  • What steps are involved in recording cash receipts accurately? 
  • How can I set up and manage accounting codes for transactions? 
  • What are the steps to apply late fees or other charges to an owner’s account? 
  • How do I reconcile discrepancies in the bank statement? 
  • How can I review and process homeowner payments? 
  • How do I navigate the Accounting Year Dashboard? 
Can Enumerate Assist help with specific community questions I may have?

Not at this time. We're continuing to explore how Enumerate can better support community-specific inquiries. 

Can Enumerate Assist provide step-by-step instructions?

Yes, when you ask a question, step-by-step instructions and links to relevant knowledge based articles will be provided so you can easily complete your task. 

Will Enumerate Assist be available in Engage as well?

Not at this time. However, we're actively working on expanding support for Engage in a future release.